Management Training

---

OVERVIEW
At MPS, we provide realistic, practical training that turns people into effective managers and leaders. Unlike most training programs, ours is based on real-world problems that we have researched and validated in our General Management In-Basket (GMIB). We know that each problem in the GMIB is predictive of success in management! That is because each problem in the GMIB taps a specific, real-world scenario that all managers encounter repeatedly during the course of a year. Our training is designed to teach managers how to handle the types of situations contained in the GMIB. Improved handling of these problems improves the manager’s effectiveness on the job. There is no doubt about this. Our research on this point is thorough, and has been reviewed by professionals in the field. The GMIB is the only nationally-used managerial assessment test, the only test of its kind with national norms and national validation. That is why we have such confidence in our approach to training.

SOME OF THE KINDS OF ISSUES ADDRESSED IN OUR MANAGEMENT TRAINING PROGRAM
Managers need to know how to lead others in a way that builds teamwork and enhances each team member’s sense of responsibility, and consequently, motivation and morale. Our training focuses on the people issues that plague managers. People are the key to success of any organization, thus the way they are managed is of paramount importance to the success of the organization. If you want to teach your managers how to develop and manage a budget, that is a technical skill for which training is available, but we don’t address such issues. Again, our goal is to teach managers how to effectively manage others, how to accomplish results through others in a way that builds effective teams and effective organizations.

Here are some of the kinds of issues we address in our training:

>>>>•Decision making models: when to involve others and to what degree
>>>>•How to deal with subordinate suggestions for improvement
>>>>•Dealing with performance issues and associated morale problems
>>>>•Delegation: what it means and how to do it effectively
>>>>•The role of conflict in organizations and how to deal with it
>>>>•Effective public relations: dealing with the external world
>>>>•Dealing with subordinate rivalries and manipulations
>>>>•Dealing with employee dependency needs and guiding development
>>>>•Spotting and dealing with upward delegation
>>>>•Using the informal organization to get results and avoid conflict

OUR TRAINING AVAILABILITY
Our management training is typically restricted to clients who use our assessment services, but exceptions may be made. Training programs may be one or two days in length. Please inquire about our availability and fees.