Training Simulation

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WHAT IS THE TRAINING SIMULATION?
First-level supervisors are often expected to present information pertaining to new guidelines, regulations, equipment or methods to the personnel who report to them. In these settings, it is not uncommon for personnel to resist new ways of doing things, and the first-level supervisor must deal with concerns that are raised. This is a difficult assignment, especially if the supervisor has a stronger identification with the employees than with management. And yet, it is imperative to the organizational change process to have first-level supervisors who can effectively bring about change, and make the case effectively for new procedures, rules, methods, and so forth. The Training Simulation exercise is designed to separate those who can effectively present information regarding new methods or procedures, and then respond to the kinds of questions typically asked by employees who are being asked to change their current way of operating. In today's rapidly changing organizations, with an ever increasing emphasis on teamwork and productivity, the ability to orient and train personnel in new procedures and methods is essential. Effective candidates:

>>>>• Present new information clearly and concisely
>>>>• Anticipate questions and address them in their presentation
>>>>• React with insight and sensitivity to employees
>>>>• Demonstrate an open, participative leadership style
>>>>• Emphasize and support important points

POSITIONS USED FOR?
The Training Simulation is appropriate for any first-level position where training of personnel in new procedures and/or methods is essential. Modified versions are recommended for certain occupational groups.

TRAINING SIMULATION USED FOR:
>>>• First-level supervisors
>>>• Police Corporal/Sergeant
>>>• Fire Lieutenant/Captain
>>>• Transit (first-level supervisors)

TEST FORMAT
The Training Simulation is an oral simulation exercise. Assessees must study newly issued procedures and background information, then conduct a meeting with employees (role players) to instruct/train them in the new procedures. Assessees are given 30 minutes to prepare a 6-8 minute training session. Role players ask predetermined questions during and at the conclusion of the session. The assessee spends approximately 15 minutes with the role players. The types of questions asked are designed to provide insight into the assessee's leadership style and interpersonal relations skills. We supply complete instructions for the role-players, including the questions that they should ask, as well as how to ask them.

SCORING & REPORTING OF RESULTS
MPS does all of the scoring for you. Results are reported in the form of a rank-ordered list of the candidates. In addition, MPS uses a behavioral checklist approach to provide performance feedback for candidates on each of the factors measured. Behavioral checklists include both positive and negative behavioral descriptors, and are designed to assist assessees in identifying strengths, weaknesses, and developmental needs.

VIDEOTAPING THE EXERCISE
All necessary instructions and diagrams to properly set up and videotape the exercise are supplied. All that is required is a standard video camera and 1/2" VHS videotaping system. No camera work is required.

SOME TRAINING SIMULATION ISSUES
>>> • Assimilating Information: Quickly absorbing and understanding
>>> • Organizing Information: Logically presenting so others understand
>>> • Morale: Recognizing how change might affect morale
>>> • Employee Challenges: Effectively addressing concerns
>>> • Leadership: Providing direction and conveying expectations